ARCHIPELAGO QUEST — PRIVACY POLICY
Effective Date: February 14, 2026
Red Leaf Studios Inc. (“Red Leaf,” “we,” “us,” or “our”) operates https://archipelagoquest.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, enroll in Archipelago Quest memberships, purchase products, participate in community areas, or otherwise interact with us.
By using our Website, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
A. Information You Provide Directly
Name
Email address
Billing and mailing address
Phone number
Account login credentials
Membership details
Customer support communications
Forum posts or community submissions
B. Payment Information
Payments are processed through third-party providers including:
Stripe
PayPal
Squarespace Commerce
We do not store full credit card details on our servers.
C. Automatically Collected Information
When you use our Website, we may automatically collect:
IP address
Device type and browser information
Pages visited
Referring URLs
Purchase and subscription activity
Interaction with marketing content
D. Marketing & Advertising Data
Through tools such as:
Google Analytics
Meta (Facebook) Pixel
Mailchimp
SMS marketing platforms
We may collect engagement data such as email opens, clicks, ad interactions, and campaign responses.
2. HOW WE USE YOUR INFORMATION
We use your information to:
Process membership subscriptions and purchases
Provide access to Archipelago Quest benefits
Manage your account
Deliver digital products
Provide customer support
Send transactional communications
Send marketing emails (with consent where required)
Send SMS marketing (with consent where required)
Improve Website functionality and performance
Detect and prevent fraud
Comply with legal obligations
3. LEGAL BASIS FOR PROCESSING (EEA/UK)
If you are located in the European Economic Area (EEA), UK, or similar jurisdiction, our lawful bases include:
Performance of a contract (processing memberships and purchases)
Legitimate interests (analytics, fraud prevention, service improvement)
Consent (marketing communications and SMS)
Compliance with legal obligations
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies for:
Essential Website functionality
Shopping cart and subscription processing
Analytics (Google Analytics)
Advertising measurement and retargeting (Meta Pixel)
Marketing performance tracking
You may disable cookies in your browser settings; however, certain Website features may not function properly.
Our Website does not currently respond to “Do Not Track” browser signals.
5. ADVERTISING & RETARGETING
We use Meta (Facebook) Pixel and similar technologies to:
Measure advertising effectiveness
Deliver relevant advertisements
Retarget Website visitors
These platforms may collect information in accordance with their own privacy policies. You can manage ad preferences directly through those services.
6. EMAIL & SMS MARKETING
If you opt in to marketing communications:
Emails may be sent via Mailchimp.
SMS messages may be sent via our SMS marketing platform.
You may unsubscribe from emails at any time using the unsubscribe link.
You may opt out of SMS marketing by replying STOP or following instructions in the message.
We comply with:
CAN-SPAM (United States)
CASL (Canada)
Applicable SMS marketing regulations
7. SHARING OF INFORMATION
We do not sell your personal information.
We may share information with trusted service providers including:
Hosting providers (Squarespace)
Payment processors (Stripe, PayPal)
Email marketing providers (Mailchimp)
Advertising platforms (Meta)
Analytics providers (Google)
These service providers are contractually obligated to safeguard personal information.
We may also disclose information when required by law or to protect our legal rights.
8. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed in countries outside your country of residence, including the United States and Canada.
Where required, we rely on contractual safeguards and industry-standard protections for cross-border transfers.
9. DATA RETENTION
We retain personal information only as long as reasonably necessary to:
Fulfill memberships and purchases
Maintain business records
Comply with tax and accounting requirements
Resolve disputes
Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
10. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights including:
Access to personal information
Correction of inaccurate data
Deletion of personal information
Restriction of processing
Data portability
Withdrawal of consent
Opt-out of marketing communications
To exercise your rights, contact:
support@archipelagoquest.com
We may verify your identity before fulfilling requests.
11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you may have rights to:
Know what personal information we collect
Request deletion
Request correction
Opt out of sale or sharing
We do not sell personal information.
Requests may be submitted to:
support@archipelagoquest.com
12. CHILDREN’S PRIVACY
Archipelago Quest is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children without appropriate parental consent.
13. SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.
14. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
15. POLICY CHANGES
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.
16. CONTACT
Red Leaf Studios Inc.
2760 Lowery Road
North Cowichan, BC V9L6B5
Canada
support@archipelagoquest.com